Support

We're here to help you get the most out of BabyFlow.

Frequently Asked Questions

How does BabyFlow work?

BabyFlow helps you record feeding, sleep, diapers, supplements, care, early learning, growth, milestones, sick records and expenses. A calming dashboard, timeline and calendar turn those records into a clear picture of your baby's day.

Is my data private?

Yes. BabyFlow has no account and no servers that store your records. Your data lives on your device and, if you enable it, your own private iCloud. We never upload your records to BabyFlow servers, sell them, or track them.

What does BabyFlow Premium include?

Premium unlocks multiple baby profiles, family collaboration, sick and medication records, unlimited advanced daily records, photo / video / voice growth records, inventory management, memory-book export, and iCloud backup & sync across devices.

How does the breastfeeding side reminder work?

When you log a nursing session, BabyFlow remembers which side you used and suggests the other side next time — so you never have to guess which breast is next.

Can BabyFlow track formula, diapers and supplements?

Yes. You can manage formula, diaper and supplement inventory, choose the current item while logging, automatically deduct stock, estimate days left, and review related spending.

What is the memory book?

After a baby profile is archived, BabyFlow can export a self-contained memory book with care records, milestones, growth measurements, sick records and media. You can choose an original or compressed package before sharing.

Does BabyFlow have reminders?

BabyFlow supports local reminders for low stock, special dates and medication schedules. Notifications are scheduled on your device and can be managed from the Reminders screen.

How do I restore my purchase?

Open BabyFlow → the membership / upgrade screen → Restore Purchases. Your Premium status will be restored if you have an active subscription or a lifetime purchase on this Apple ID.

How do I cancel my subscription?

Go to Settings → your Apple ID → Subscriptions → BabyFlow → Cancel Subscription. You'll keep access until the end of your current billing period.

How does family sharing work?

Invite your partner or grandparents through iCloud. Everyone in the family can log records for the same baby, and changes sync automatically and privately across your devices.

What is iCloud backup?

BabyFlow can back up your baby's records to your private iCloud so you can restore them on a new device and keep everything in sync. Family collaboration also uses Apple's iCloud / CloudKit. This data stays in your personal iCloud — we have no access to it.

Does BabyFlow support multiple languages?

Yes. BabyFlow is available in English, Simplified Chinese, Traditional Chinese, Japanese, Korean, Spanish, French, and German.

Still need help?

We typically respond within 24 hours.

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常见问题

BabyFlow 是如何工作的?

BabyFlow 帮你记录喂养、睡眠、纸尿裤、补剂、护理、早教、成长、里程碑、看病用药和花费。治愈系看板、时间线和日历,把这些记录变成清晰的一天。

我的数据私密吗?

私密。BabyFlow 没有账号,也没有存储你记录的服务器。你的数据保存在你的设备上,以及(如果你开启)你自己的私有 iCloud 中。我们不会把你的记录上传到 BabyFlow 服务器,也不会出售或追踪这些数据。

BabyFlow 会员包含什么?

会员可解锁多宝宝档案、家庭协作、看病用药记录、高级日常记录、图片 / 视频 / 语音成长记录、库存管理、成长纪念册导出,以及跨设备的 iCloud 备份与同步。

亲喂换边提示如何工作?

当你记录一次亲喂时,BabyFlow 会记住这次喂的是哪一侧,并在下次提示你换到另一侧——再也不用纠结这次该喂哪边。

可以管理奶粉、纸尿裤和补剂库存吗?

可以。你可以维护奶粉、纸尿裤和补剂库存,在记录时选择当前使用项,自动扣减余量,估算还能用几天,并查看相关花费。

什么是成长纪念册?

宝宝档案封存后,BabyFlow 可以导出包含日常记录、里程碑、成长测量、看病用药记录和媒体附件的静态纪念册,并可选择原始版或压缩版分享。

BabyFlow 有提醒功能吗?

有。BabyFlow 支持库存不足、特殊日期和用药计划等本地提醒。通知在你的设备上调度,可在「提醒」页面管理。

如何恢复购买?

打开 BabyFlow → 会员 / 升级页面 → 恢复购买。如果当前 Apple ID 有有效订阅或永久购买,会员状态将自动恢复。

如何取消订阅?

前往 设置 → 你的 Apple ID → 订阅 → BabyFlow → 取消订阅。你将保留访问权限,直到当前计费周期结束。

家庭共享如何工作?

通过 iCloud 邀请伴侣或长辈。家庭成员可以为同一个宝宝记录,改动会在你们的设备之间自动、私密地同步。

什么是 iCloud 备份?

BabyFlow 可以把宝宝的记录备份到你的私有 iCloud,方便在新设备上恢复并保持同步。家庭协作也使用 Apple 的 iCloud / CloudKit。这些数据只在你个人的 iCloud 中,我们无法访问。

BabyFlow 支持多种语言吗?

是的。BabyFlow 支持简体中文、繁体中文、英语、日语、韩语、西班牙语、法语和德语。

还需要帮助?

我们通常在 24 小时内回复。

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