Technical Support
FAQ
How to add a new key?
1. Click the "+" button in the bottom right corner
2. Fill in the key name and content
3. Choose an appropriate category
4. Add notes if needed (optional)
5. Click "Done" to save
How to set up unlock methods?
1. Go to "Settings"
2. In the "Unlock Methods" section:
- Enable "Password Unlock" and set a password
- Enable "Face ID" (if device supports)
Note: It's recommended to enable both unlock methods for better security and convenience
How to backup data?
1. Go to "Settings"
2. Select "Export Encrypted Data" in "Data Management"
3. Set an export password
4. Choose save location
Note: Remember the export password as it will be required for future imports
How to import backup data?
1. Go to "Settings"
2. Select "Import Encrypted Data" in "Data Management"
3. Choose the backup file
4. Enter the password used during export
5. Confirm import options
What if I forget my password?
1. If Face ID is enabled, you can use facial recognition to unlock
2. If only password is set and forgotten:
- Password reset required (will clear all data)
- You can import from backup after reset if available
Suggestion: Backup regularly and keep export passwords safe